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IT & TechOps Apprenticeships

IT and TechOps Apprenticeships

IT, TechOps & Network Engineer Apprenticeships

Having effective IT systems that work and work well is a no brainer. Every organisation needs dedicated people to help build and manage networks, solve day-to-day technical issues, and optimise system performance helping make the most of your technology, improve business performance and reduce external support costs.

Things go wrong, technology stops working, glitches happen, and chaos can start very quickly. Having the right people with the right skills to ensure your networks and IT systems work smoothly with minimal downtime has pretty much become the norm now and is fundamental to the way most businesses work.

The relentless and continuing changes in the way we work, especially the unprecedented growth of hybrid and virtual working has created a growing need for network engineers and IT support specialists who efficiently manage networks, control access to data and provide in-person or remote support.

Network engineers help to optimise network performance and security. This can lead to improved efficiency, as businesses can use their networks more effectively. Add in technical support who can help to troubleshoot and resolve problems with hardware, software, and networks ensures that systems are up and running, which is essential for businesses to operate effectively. 

Network engineers and IT professionals will also help to protect your data by implementing security measures and troubleshooting security incidents. This helps to ensure that data is safe from unauthorized access, corruption, or loss. If this is concern for you, have a look at our cyber security apprenticeships as these may be of interest to you too.

As standard, our level 3 IT and level 4 network engineer apprenticeships include: 

  • A planned schedule of focussed and interactive workshops led our team of IT and network specialists to develop underpinning knowledge
  • Ongoing support, coaching and mentoring by subject matter experts to quickly and easily answer any questions
  • Optional CompTIA qualifications that add a 'next level' sense of achievement for anyone who work in the IT world
  • Access to CompTIAs purpose built training platform with lessons and labs to help embed learnings in a safe and secure environment
  • A clear focus on developing both the technical skills and the emotional intelligence and soft skills needed in today's fast paced environment
  • A start to finish support team who will prepare and mentor every IT and network apprentice through their End Point Assessment (EPA).

If you want the in-house capability to manage your own network or provide IT support with a good sprinkling of emotional intelligence to boot, this is where our range of apprenticeships can help. We can enhance your people’s skills and capabilities in a variety of ways that will, in turn, enhance the performance of your organisation.

We provide a dedicated point of contact for every client and their apprentices who is there to deal with any queries and answer any questions. We also provide apprentices and their managers with monthly progress reports and access to a progress dashboard to ensure every apprentice stays on track and gets the best from their level 3 IT or level 4 networking program.

What’s not to like? To find out more please contact us and we will be happy to answer any questions you have.
 

hello@bragd.co.uk

020 4576 0290

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DIGITAL & IT

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Call Bragd:  020 4567 0290

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38 Collingwell Street, Newcastle Upon Tyne, NE1 1JF 

Buchan House, Carnegie Campus, Dunfermline, KY11 8PL

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city & guilds

Level 3 Diploma in Business Administration

The Level 3 Diploma in Business Administration is aimed at those who want to build on their achievements to gain greater technical and managerial skills, as well as supervising others and contributing to the wider strategy of an organisation or team. It provides the knowledge and skills to to be successful in a variety of roles such as office manager, administrative assistant and business coordinator.

City & Guilds L3 Diploma qualification page

ILM

Level 3 Diploma for Managers

The Level 3 Diploma for Managers is ideal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy.This qualification has been developed in line with the latest management standards to support candidates undertaking a Team Leader/Supervisor apprenticeship.

ILM Level 3 qualification page

ILM

Level 5 Diploma for Leaders and Managers

The Level 5 Diploma for Managers and Leaders is deal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy. This qualification has been developed in line with the latest management standards to support candidates undertaking an Operations/Departmental Manager apprenticeship. 

ILM Level 5 qualification page

CompTIA

CySA+

Cybersecurity Analyst (CySA+) applies behavioural analytics to the IT security field to prevent, detect and combat cybersecurity threats and improve the overall state of IT security. CySA+ provides the capabilities needed by blue team members to analyse, monitor, and protect cybersecurity resources and perform their critical role of intrusion detection and response.

Comptia Certifications Site

CompTIA

Security+

Security+ provides a global benchmark for best practices in IT network and operational security, one of the fastest-growing fields in IT. Approval by the U.S. Department of Defense (DoD), Security+ is a global certification that validates the baseline skills necessary to improve security readiness and incident response by applying current best-practises for preventing and addressing today’s security threats.

Comptia Certifications Site

CompTIA

Data+

CompTIA Data+ is a data analytics certification that gives professionals tasked with developing and promoting data-driven decisions the confidence to bring data analysis to life and help organisations listen to the data and make more effective critical business decisions

Comptia Certifications Site

CompTIA

Network+

Network+ certifies the essential skills needed to confidently design, configure, manage, and troubleshoot the essential networks that businesses rely on. This certification focusses on foundational networking tools and technologies used to create secure networks and guarantee the availability of critical business information. CompTIA Network+ certifies a professional level understanding of emerging technologies including cloud and virtualization technologies

Comptia Certifications Site

CompTIA

A+

A+ ensures help-desk technicians and IT support specialists have the skills required to successfully perform critical IT support and troubleshooting tasks. This performance-based qualification certifies foundational IT skills across a variety of devices and operating systems. A+ is the globally preferred certification for technical support and IT operational roles.

Comptia Certifications Site

CompTIA

ITF+

IT Fundamentals (ITF+) covers a range of IT topics and provides a solid grounding in the technology concepts and practices organisations use today. It is an ideal start point for early career IT professionals who need to develop a broad understanding of IT, providing the foundation knowledge and skills for a successful career in the IT world.

Comptia Certifications Site

Level 3 Award in Business Processes

This unit provides learners with an understanding of the business processes and information security requirements to support IT operations, and the IT skills and services that support business operations. The primary role of an Infrastructure Technician is to provide support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisation’s productivity. Upon completion, learners studying this unit will have gained the knowledge to support the competencies of an Infrastructure Technician.

 – Support the implementation of the business strategy for IT functions within the organisation

 – Apply and promote security requirements to IT as designated by the organisation’s SOPs

 – Prioritise support to business systems based on the business strategy and SOPs

 – Communicate technical knowledge to provide first line support to the organisation.

1 Understand business processes and information security requirements that apply to IT function

2 Understand IT skills and services that support business operations

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