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Business Services Apprenticeships

Business Services Apprenticeships

Business Services Apprenticeships

In our view, business services professionals are the life blood of an organisation. From health & safety to business administration to customer service, it’s fact that good support teams are vital for the smooth day to day operations of any organisation; without good health & safety and good administration, organisations wouldn’t run proficiently, professionally or indeed, at all.

In our view, business services professionals are the life blood of an organisation. From health & safety to business administration and customer service, it’s fact that good administration and support staff are absolutely vital for the smooth day to day operations of any organisation; without good health & safety and good administration, organisations wouldn’t run proficiently, professionally or indeed, at all.

We think good admin and support staff are worth their weight in gold, as they are the real, dynamic asset who support the various areas of a business and are the enablers of success. Safety professionals do their best to ensure every member of your team gets home safely every day. Administrators help organisations and businesses run in controlled and organised ways, and are therefore invaluable because without good administrators, we wouldn’t be able to operate properly. End of.

So, if most companies have some form of reliance on the administrative and support functions, investing in your people through apprenticeships is sensible, as our programmes can really help them to –

  • Communicate well at all levels of an organisation, engaging stakeholders in critical business activities
  • Make sure the business runs efficiently, developing pro-active approaches to manage ever-changing priorities
  • Skilfully use multiple IT packages and systems needed to help your organisation run seamlessly.

Our health and safety apprenticeships will give your safety teams the knowledge and skills to –

  • Undertake a planned approach to risk assessment including risk profiling, identification and implementation of control measures
  • Develop a behaviour-based safety programme and support the management team to create a safety focussed culture
  • Conduct detailed incident and accident investigations including hazard containment, root cause analysis, report production and risk mitigation.

We create individual learning plans for your people and provide one-to-one mentoring from a dedicated member of the Bragd team. Our approach can also include virtual or face-to-face workshops, 24/7 access to our e-portfolio system with bespoke materials and even project work so that learning can be directly transferred into the workplace.

 

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Contact Bragd

Call Bragd:  020 4567 0290

LOCATIONS:

7-10 Adam Street, The Strand, London, WC2N 6AA

38 Collingwell Street, Newcastle Upon Tyne, NE1 1JF 

Buchan House, Carnegie Campus, Dunfermline, KY11 8PL

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city & guilds

Level 3 Diploma in Business Administration

The Level 3 Diploma in Business Administration is aimed at those who want to build on their achievements to gain greater technical and managerial skills, as well as supervising others and contributing to the wider strategy of an organisation or team. It provides the knowledge and skills to to be successful in a variety of roles such as office manager, administrative assistant and business coordinator.

City & Guilds L3 Diploma qualification page

ILM

Level 3 Diploma for Managers

The Level 3 Diploma for Managers is ideal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy.This qualification has been developed in line with the latest management standards to support candidates undertaking a Team Leader/Supervisor apprenticeship.

ILM Level 3 qualification page

ILM

Level 5 Diploma for Leaders and Managers

The Level 5 Diploma for Managers and Leaders is deal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy. This qualification has been developed in line with the latest management standards to support candidates undertaking an Operations/Departmental Manager apprenticeship. 

ILM Level 5 qualification page

CompTIA

CySA+

Cybersecurity Analyst (CySA+) applies behavioural analytics to the IT security field to prevent, detect and combat cybersecurity threats and improve the overall state of IT security. CySA+ provides the capabilities needed by blue team members to analyse, monitor, and protect cybersecurity resources and perform their critical role of intrusion detection and response.

Comptia Certifications Site

CompTIA

Security+

Security+ provides a global benchmark for best practices in IT network and operational security, one of the fastest-growing fields in IT. Approval by the U.S. Department of Defense (DoD), Security+ is a global certification that validates the baseline skills necessary to improve security readiness and incident response by applying current best-practises for preventing and addressing today’s security threats.

Comptia Certifications Site

CompTIA

Data+

CompTIA Data+ is a data analytics certification that gives professionals tasked with developing and promoting data-driven decisions the confidence to bring data analysis to life and help organisations listen to the data and make more effective critical business decisions

Comptia Certifications Site

CompTIA

Network+

Network+ certifies the essential skills needed to confidently design, configure, manage, and troubleshoot the essential networks that businesses rely on. This certification focusses on foundational networking tools and technologies used to create secure networks and guarantee the availability of critical business information. CompTIA Network+ certifies a professional level understanding of emerging technologies including cloud and virtualization technologies

Comptia Certifications Site

CompTIA

A+

A+ ensures help-desk technicians and IT support specialists have the skills required to successfully perform critical IT support and troubleshooting tasks. This performance-based qualification certifies foundational IT skills across a variety of devices and operating systems. A+ is the globally preferred certification for technical support and IT operational roles.

Comptia Certifications Site

CompTIA

ITF+

IT Fundamentals (ITF+) covers a range of IT topics and provides a solid grounding in the technology concepts and practices organisations use today. It is an ideal start point for early career IT professionals who need to develop a broad understanding of IT, providing the foundation knowledge and skills for a successful career in the IT world.

Comptia Certifications Site

Level 3 Award in Business Processes

This unit provides learners with an understanding of the business processes and information security requirements to support IT operations, and the IT skills and services that support business operations. The primary role of an Infrastructure Technician is to provide support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisation’s productivity. Upon completion, learners studying this unit will have gained the knowledge to support the competencies of an Infrastructure Technician.

 – Support the implementation of the business strategy for IT functions within the organisation

 – Apply and promote security requirements to IT as designated by the organisation’s SOPs

 – Prioritise support to business systems based on the business strategy and SOPs

 – Communicate technical knowledge to provide first line support to the organisation.

1 Understand business processes and information security requirements that apply to IT function

2 Understand IT skills and services that support business operations

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