The Art of Apprenticeships
Combines small group virtual workshops, online learning and on-the-job skills activities to develop real world capabilities using innovative technology and bespoke platforms.
Taught and fully supported by customer service experts followed by mentoring through to the end-point assessment with City & Guilds that is completed in the last few months of the programme.
Eight easy to follow modules teaching theory and practical applications, tailored towards the individual needs of the apprentice.
The Art of Apprenticeships
On successful completion of this program, apprentices will also gain the following qualification:
They will also have the option to join the Institute of Customer Service as an Individual member at Professional level.
To give every apprentice the best possible apprenticeship experience, we use a 10:20:70 structure to plan their ‘off-the-job’ time as follows:
This all prepares you for a smooth transition into your end point assessment. What’s not to like?
Our success rates talk for themselves but talk is cheap. It’s the doing that counts and we can do.
Contact the Bragd team by emailing hello@bragd.co.uk or by calling 020 4576 0290 to find out more.
The Art of Apprenticeships
Call Bragd: 020 4567 0290
LOCATIONS:
7-10 Adam Street, The Strand, London, WC2N 6AA
38 Collingwell Street, Newcastle Upon Tyne, NE1 1JF
Buchan House, Carnegie Campus, Dunfermline, KY11 8PL
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city & guilds
The Level 3 Diploma in Business Administration is aimed at those who want to build on their achievements to gain greater technical and managerial skills, as well as supervising others and contributing to the wider strategy of an organisation or team. It provides the knowledge and skills to to be successful in a variety of roles such as office manager, administrative assistant and business coordinator.
ILM
The Level 3 Diploma for Managers is ideal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy.This qualification has been developed in line with the latest management standards to support candidates undertaking a Team Leader/Supervisor apprenticeship.
ILM
The Level 5 Diploma for Managers and Leaders is deal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy. This qualification has been developed in line with the latest management standards to support candidates undertaking an Operations/Departmental Manager apprenticeship.
CompTIA
Cybersecurity Analyst (CySA+) applies behavioural analytics to the IT security field to prevent, detect and combat cybersecurity threats and improve the overall state of IT security. CySA+ provides the capabilities needed by blue team members to analyse, monitor, and protect cybersecurity resources and perform their critical role of intrusion detection and response.
CompTIA
Security+ provides a global benchmark for best practices in IT network and operational security, one of the fastest-growing fields in IT. Approval by the U.S. Department of Defense (DoD), Security+ is a global certification that validates the baseline skills necessary to improve security readiness and incident response by applying current best-practises for preventing and addressing today’s security threats.
CompTIA
CompTIA Data+ is a data analytics certification that gives professionals tasked with developing and promoting data-driven decisions the confidence to bring data analysis to life and help organisations listen to the data and make more effective critical business decisions
CompTIA
Network+ certifies the essential skills needed to confidently design, configure, manage, and troubleshoot the essential networks that businesses rely on. This certification focusses on foundational networking tools and technologies used to create secure networks and guarantee the availability of critical business information. CompTIA Network+ certifies a professional level understanding of emerging technologies including cloud and virtualization technologies
CompTIA
A+ ensures help-desk technicians and IT support specialists have the skills required to successfully perform critical IT support and troubleshooting tasks. This performance-based qualification certifies foundational IT skills across a variety of devices and operating systems. A+ is the globally preferred certification for technical support and IT operational roles.
CompTIA
IT Fundamentals (ITF+) covers a range of IT topics and provides a solid grounding in the technology concepts and practices organisations use today. It is an ideal start point for early career IT professionals who need to develop a broad understanding of IT, providing the foundation knowledge and skills for a successful career in the IT world.
This unit provides learners with an understanding of the business processes and information security requirements to support IT operations, and the IT skills and services that support business operations. The primary role of an Infrastructure Technician is to provide support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisation’s productivity. Upon completion, learners studying this unit will have gained the knowledge to support the competencies of an Infrastructure Technician.
– Support the implementation of the business strategy for IT functions within the organisation
– Apply and promote security requirements to IT as designated by the organisation’s SOPs
– Prioritise support to business systems based on the business strategy and SOPs
– Communicate technical knowledge to provide first line support to the organisation.
1 Understand business processes and information security requirements that apply to IT function
2 Understand IT skills and services that support business operations